SESSION OVERVIEW

Ever imagined bots taking care of customer experience while you can leverage humans for deeper experience? In this demo, I'd showcase a bot that can assist customers with shopping experience and also provide assistance to solve common problems without the need of human intervention. This demo will be powered with live steps using D365, CDS, Power Automate, and connectors.

WHAT TIME

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EVENT

365 Saturday Caribbean in Fort Lauderdale

SPEAKER

Chaitanya Chopra

Dynamics 365, Power Platform, eCommerce Experiences, and Devops

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